98tp Frequently Asked Questions

98tp requires a copy of your valid Pakistani CNIC (front and back) for KYC verification. This is mandatory before your first withdrawal is processed. The name on your CNIC must match the name registered on your 98tp account exactly. In some cases, proof of address or a selfie with your CNIC may also be requested by the verification team.

No. 98tp strictly allows one account per person, per mobile number, and per CNIC. Creating duplicate accounts is a breach of the Terms & Conditions and will result in all accounts being closed. Any bonuses or winnings on duplicate accounts may be forfeited. If you have accidentally created more than one account, contact 98tp support immediately to resolve the situation.

On the 98tp login page, click the "Forgot Password" link. Enter your registered Pakistani mobile number and you will receive an OTP. Enter the OTP, then set a new password. If you no longer have access to your registered mobile number, contact 98tp support directly with your CNIC details for account recovery assistance.

You can request permanent account closure by contacting 98tp support. Before closing, ensure all pending bets are settled and request a withdrawal of any remaining balance to your registered JazzCash, Easypaisa, or bank account. Account closure requests are processed within one business day. If you are closing due to gambling concerns, consider using the self-exclusion tool first.

Log in to your 98tp account, go to the Deposit section, and select JazzCash as your payment method. Enter the amount you wish to deposit in PKR, confirm the transaction details, and you will receive an OTP on your JazzCash-registered number to authorise the transfer. Deposits via JazzCash are typically credited to your 98tp balance within a few minutes of confirmation.

The minimum deposit on 98tp varies by payment method and is displayed on the deposit page at the time of transaction. As a general guide, JazzCash and Easypaisa minimum deposits are set at a low PKR threshold to make the platform accessible to players across Pakistan, including in Karachi, Lahore, and smaller cities. Check the current minimums in your account at the time of deposit.

98tp aims to process withdrawal requests for fully verified accounts within one business day. JazzCash and Easypaisa withdrawals are typically the fastest, often arriving within a few hours of approval. Bank transfers to HBL, UBL, Meezan Bank, or Bank Alfalah may take one to two additional business days depending on the receiving bank. Delays can occur during high-volume periods.

98tp does not charge its own processing fees on standard deposits or withdrawals. However, your payment provider — JazzCash, Easypaisa, or your bank — may apply their own transaction charges as per their published fee schedules. 98tp recommends checking your payment provider's terms before transacting. All amounts displayed in your 98tp account are in PKR.

98tp supports bank transfers from major Pakistani banks including HBL, UBL, Meezan Bank, and Bank Alfalah. When selecting bank transfer on the 98tp deposit page, you will be given the specific account details to use for your transfer. Always use the reference number provided to ensure your deposit is matched to your account correctly and credited without delay.

98tp offers a wide library of casino games including 500+ online slots from providers such as JILI, PG Soft, and Pragmatic Play, live dealer tables (baccarat, roulette, blackjack) powered by Vivo Gaming, and Mahjong Ways 2 — a popular title among Pakistani players. The full game library is accessible via desktop or mobile browser after logging in to your 98tp account.

Yes. Cricket betting is one of 98tp's flagship offerings. You can place pre-match and live bets on PSL (Pakistan Super League) matches, international Pakistan cricket fixtures, and major global cricket tournaments. Markets include match winner, top batsman, total runs, and more. Competitive odds and live in-play markets make 98tp a go-to sportsbook for cricket fans across Pakistan.

RTP figures for individual slot games on 98tp are published in each game's information panel. Most slots from JILI, PG Soft, and Pragmatic Play have RTPs in the range of 94%–97%. It is important to understand that RTP is a long-run statistical average across millions of spins — it does not guarantee returns within any individual gaming session. Always play within your budget.

Yes. The 98tp platform is fully optimised for mobile browsers on both Android and iOS devices. You can access all features — cricket betting, slots, live casino, deposits, and withdrawals — directly through your mobile browser without needing to download a separate app. The responsive design works well on all major smartphone models popular in Pakistan.

Yes. All casino games on 98tp use independently certified Random Number Generator (RNG) software supplied by licensed game providers. This means each spin, card deal, and roulette outcome is genuinely random and not influenced by previous results or by 98tp. Live dealer games are streamed in real time with real cards and wheels, adding an additional layer of transparency for players.

98tp offers a welcome bonus to newly registered players on their first qualifying deposit. The specific bonus percentage, maximum bonus amount in PKR, and eligible games are detailed on the Promotions page at the time of registration. All welcome bonuses at 98tp are subject to wagering requirements — always read the full bonus terms before opting in to understand the conditions that apply.

A wagering requirement (also called a playthrough requirement) specifies how many times you must bet the bonus amount — or bonus plus deposit — before the funds can be withdrawn as cash. For example, a Rs 1,000 bonus with a 20x wagering requirement means you need to place a total of Rs 20,000 in bets before withdrawing. The specific wagering requirement for each 98tp promotion is published with that promotion.

Whether a bonus can be used on 98tp sports betting markets — including cricket — depends on the specific promotion. Some bonuses are restricted to casino games only, while others apply across the sportsbook. Check the individual promotion terms on the 98tp Promotions page. Using bonus funds on games or markets not permitted by the promotion terms may result in the bonus being voided.

98tp rewards its most active players through a tiered loyalty programme. As you play cricket betting, slots, and live casino games, you accumulate points that unlock higher tiers with benefits such as faster withdrawals, personalised bonuses, dedicated support, and higher deposit limits. Full details of the current 98tp loyalty programme structure are available in your account dashboard after login.

You must be at least 18 years of age to register and play on 98tp. This is a strict requirement with no exceptions. Age is verified via CNIC before any withdrawal is processed. If 98tp determines that an account holder is under 18, the account will be immediately closed, bonuses will be voided, and any remaining balance may be subject to forfeiture in accordance with applicable regulations.

Log in to your 98tp account and navigate to the Responsible Gaming section in your account settings. From there you can set daily, weekly, or monthly deposit limits and loss limits. Limits take effect immediately. If you wish to increase a limit, a mandatory 7-day cooling-off period applies before the increase comes into force — this is designed to prevent impulsive decisions.

98tp's self-exclusion tool allows you to lock your account for a set period — from a minimum of 24 hours up to a permanent exclusion that cannot be reversed. To activate self-exclusion, go to the Responsible Gaming section in your 98tp account settings and follow the steps. During an active exclusion period, you cannot log in, deposit, or register a new account. Contact support if you need urgent assistance.

If you believe gaming is causing you financial, emotional, or personal harm, take action immediately: set deposit and loss limits in your 98tp account settings, activate a self-exclusion period, and speak to someone you trust. You can also contact 98tp support for help activating responsible gaming tools. Seeking professional help early is always the right decision — 98tp is committed to supporting players through this process without judgement.

98tp uses 256-bit SSL encryption for all data transmitted between your device and the platform. CNIC data is used solely for KYC verification and is stored securely with strict access controls. 98tp does not sell your personal data to third parties. Payment details such as JazzCash and Easypaisa account references are processed via secure APIs and are not stored as plain text on 98tp servers. Full details are in the 98tp Privacy Policy.

You can reach 98tp customer support by emailing [email protected] (plain text — not a clickable link). The support team is available to assist with account queries, technical issues, responsible gaming requests, and payment concerns. 98tp aims to respond to all inquiries within one business day. For urgent responsible gaming matters such as self-exclusion requests, priority handling is available — simply state the urgency in your message.